Infosys BPM Hiring: Analyst – Knowledge Services 2026:-
| Company: | Infosys BPM Limited |
| Job Role: | Analyst – Knowledge Services |
| Department: | BPO Service Line |
| Experience: | 4–8 years |
| Salary: | As per company Standards |
| Application Deadline: | ASAP |
Role Overview:-
The Analyst – Knowledge Services role focuses on Master Data Management (MDM), data migration, data cleansing, SAP functional processes, and enterprise data quality.
The selected candidate will work with master data objects such as vendor, customer, material, pricing, and product data. Responsibilities include developing data cleansing strategies, supporting SAP data migration projects, conducting master data audits, preparing data design documentation, and coordinating with clients and internal stakeholders.
The role also involves project implementation, SLA management, reporting, data analysis, and contributing to new solutions and methodologies within the Master Data Management and Data Migration practice.
Educational Requirements:-
- Graduate degree is required as stated in the provided job description.
- A specific degree specialization is not mentioned.
- Candidates with experience in SAP functional processes, Master Data Management, data migration, and data governance may find the role relevant.
Key Skills:-
1. Technical Skills
- SAP MM Functional
- SAP ECC
- SAP Master Data Governance (SAP MDG)
- SAP S/4HANA Data Migration
- LSMW (Legacy System Migration Workbench)
- LTMC (Legacy Transfer Migration Cockpit)
- Winshuttle
- ERP Systems
- SQL
- Microsoft Excel Modeling and Analysis
- Data Visualization
- Data Migration Tools
- Master Data Management Platforms
- Talend, Stibo, Collibra, and Informatica
2. Functional Skills
- Master Data Management (MDM)
- Vendor Master Data Management
- Customer Master Data Management
- Material Master Data Management
- Product and Pricing Data Management
- Data Cleansing and Enrichment
- Data Classification and De-duplication
- Data Migration Strategy
- Data Governance and Quality Management
- Data Validation and Auditing
- Business Process Analysis
- Data Model and Data Standards Documentation
- CRUD Matrix and IT System Integration Matrix
- SLA Management
- Project Implementation and Client Sign-off
3. Analytical and Reporting Skills
- Data Analysis and Interpretation
- Data Quality Assessment
- Excel-Based Data Modeling
- Report Validation
- Business Case Preparation
- PowerPoint Presentations
- Data-Driven Recommendations
- AI/ML Project Exposure
4. Soft Skills
- Strong verbal and written communication
- Presentation and storytelling skills
- Client Relationship Management
- Stakeholder Coordination
- Project and Team Management
- Problem-Solving and Critical Thinking
- Multitasking and Time Management
- Ownership and Accountability
- Team Collaboration
- Professional Communication
- Thought Leadership
Roles and Responsibilities:-
1. Master Data Management
- Manage and maintain master data objects, including vendor, customer, material, pricing, and product data.
- Understand the impact of master data accuracy on downstream business operations.
- Support master data enrichment, classification, cleansing, and de-duplication activities.
- Develop and implement Master Data Management strategies and data cleansing approaches.
- Ensure master data consistency, accuracy, and compliance with business requirements.
2. SAP and Data Migration
- Support data migration activities, including SAP S/4HANA data migration.
- Apply knowledge of SAP functional modules, system structures, and business processes.
- Work with SAP MDG and migration tools such as LSMW, LTMC, and Winshuttle.
- Support data migration planning, execution, validation, and issue resolution.
- Contribute to improving data migration methods, tools, and implementation strategies.
3. Data Quality, Auditing, and Validation
- Perform master data audits and validation to ensure compliance with business rules and standards.
- Review data quality metrics and identify inconsistencies or errors.
- Conduct data reviews to improve the accuracy and reliability of reports.
- Classify invoice and purchase order records according to specified hierarchies.
- Ensure that data used for analysis meets business requirements and quality standards.
4. Data Documentation and Governance
- Prepare data design and governance documentation.
- Develop and maintain data models and data standards.
- Support the preparation of CRUD matrices and IT system integration matrices.
- Follow established data governance procedures and operational standards.
- Assist in identifying opportunities to improve data quality and consistency.
5. Project Implementation and SLA Management
- Support project implementation from due diligence through final client sign-off.
- Monitor deliverables and maintain agreed service-level agreements (SLAs).
- Coordinate project activities with internal teams and client stakeholders.
- Identify project risks, operational issues, and improvement opportunities.
- Contribute to the development of new solutions, tools, methodologies, and strategies.
6. Data Analysis and Business Reporting
- Perform detailed data analysis and interpretation.
- Use Excel modeling and analytical techniques to identify trends and discrepancies.
- Prepare reports and presentations that communicate findings and recommendations.
- Translate data analysis into actionable business recommendations.
- Support business-case presentations using PowerPoint and other reporting tools.
7. Client and Stakeholder Management
- Maintain professional relationships with clients and internal Infosys stakeholders.
- Communicate project progress, issues, and recommendations effectively.
- Collaborate with cross-functional teams to achieve project objectives.
- Manage multiple tasks while maintaining accuracy and delivery timelines.
- Take ownership of assigned responsibilities and support team performance.
About the Company:-
Infosys BPM Limited is a business process management services company and part of Infosys. It provides business process outsourcing and business process management services across multiple industries, helping organizations improve operational efficiency, business processes, and service delivery.
Infosys BPM Hiring: Analyst – Knowledge Services 2026 Application Process:-
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
