Infosys BPM Hiring: Senior Analyst – Knowledge Services 2026:-
Infosys BPM Limited is hiring experienced professionals for the position of Senior Analyst – Knowledge Services in Bangalore, Karnataka. Candidates with 4–6 years of experience in Data Analytics, Tableau, SQL, Marketing Analytics, Dashboard Development, API Integration and Cloud Technologies can explore this opportunity.
| Company: | Infosys BPM Limited |
| Job Role: | Senior Analyst – Knowledge Services |
| Department: | BPO Service Line |
| Experience: | 4–6 Years |
| Salary: | As per company Standards |
| Application Deadline: | ASAP |
Role Overview:-
As a Senior Analyst – Knowledge Services, you will work on advanced data analytics, dashboard development, data modelling and marketing performance measurement.
The role requires expertise in Tableau, SQL, Google Analytics, Adobe Analytics, API integration and data visualization.
You will be responsible for building interactive dashboards, designing data models, developing complex SQL queries, automating data extraction processes and optimizing analytics solutions.
The position also involves working with cloud technologies, Big Data platforms, statistical analysis and enterprise data standards.
Educational Requirements:-
- Graduate degree in a relevant discipline.
- Bachelor’s degree in Computer Science or Information Technology.
- B.E. / B.Tech – Computer Science / IT.
- BCA – Computer Applications.
- B.Sc. – Computer Science / Mathematics / Statistics.
- BBA / B.Com or other relevant graduation qualifications with suitable analytics experience.
Key Skills:-
1. Technical Skills
- Tableau Desktop
- Advanced Tableau Dashboard Development
- Level of Detail (LOD) Expressions
- Custom Data Visualizations
- SQL Programming
- Complex SQL Queries
- Joins and Window Functions
- Common Table Expressions (CTEs)
- Data Modelling
- Star Schema
- Snowflake Schema
- ETL Transformations
- Google Analytics
- Adobe Analytics
- API Integration
- Python / TabPy
- Git Version Control
- Dashboard Performance Optimization
- Data Visualization
- Statistical Testing
2. Data Analytics & Marketing Skills
- Marketing Analytics
- Customer Analytics
- Campaign Performance Analysis
- Customer Acquisition Cost (CAC)
- Revenue Attribution
- Cohort Analysis
- Attribution Modelling
- Conversion Rate Analysis
- Session Behaviour Analysis
- Customer Journey Analytics
- Marketing Performance Measurement
- Data Lineage Documentation
- Data Quality Validation
3. Cloud & Big Data Skills
- Microsoft Azure
- Amazon Web Services (AWS)
- IBM Cloud
- Oracle Cloud
- Snowflake
- Google Cloud Platform (GCP)
- Big Data Technologies
- Cloud Services
- API-Based Data Integration
- Scalable Data Frameworks
4. Agile & Project Management Skills
- Agile Methodology
- Scrum Framework
- Workflow Automation
- Cross-Functional Collaboration
- Technical Documentation
- Enterprise Data Standards
- Dashboard Security Controls
- Reusable Template Development
5. Soft Skills
- Analytical and problem-solving abilities
- Strong communication skills
- Attention to detail
- Team collaboration
- Time management
- Critical thinking
- Ability to manage multiple assignments
- Documentation skills
- Adaptability and continuous learning
Roles & Responsibilities:-
1. Advanced Dashboard Development
- Build advanced dashboards using Tableau.
- Develop dashboards with Level of Detail (LOD) expressions.
- Create custom visualizations to support business reporting requirements.
- Implement dashboard security controls and access management.
- Develop reusable dashboard templates aligned with company branding standards.
- Improve dashboard usability and reporting accuracy.
2. Data Modelling & ETL Development
- Design Star and Snowflake data schemas.
- Integrate customer, campaign and performance-related datasets.
- Develop conformed dimensions for consistent reporting.
- Implement ETL transformations for important marketing metrics.
- Maintain scalable data models for enterprise analytics.
- Ensure data consistency and accuracy across reporting platforms.
3. SQL Development & Data Analysis
- Write complex SQL queries using joins, window functions and CTEs.
- Extract and analyze data from multiple sources.
- Calculate Customer Acquisition Cost (CAC).
- Analyze attributed revenue and campaign performance.
- Perform customer cohort analysis.
- Develop attribution models to measure marketing effectiveness.
- Generate actionable insights through advanced data analysis.
4. Web Analytics & Marketing Performance
- Extract and analyze data from Google Analytics and Adobe Analytics.
- Validate website tracking implementations.
- Ensure analytics processes follow applicable privacy requirements.
- Analyze website conversion rates and customer session behaviour.
- Monitor customer engagement and digital marketing performance.
- Identify opportunities to improve digital customer journeys.
5. API Integration & Analytics Automation
- Automate data extraction using APIs.
- Perform statistical testing on collected datasets.
- Integrate Python-based analytics with Tableau using TabPy.
- Develop automated workflows for recurring analytics activities.
- Maintain source code and project changes using Git version control.
- Reduce manual reporting activities through automation.
6. Dashboard Optimization & Data Governance
- Optimize dashboard performance and loading times.
- Design scalable analytics frameworks.
- Document data lineage and transformation processes.
- Follow enterprise data standards and governance guidelines.
- Maintain consistency across analytical datasets.
- Implement reusable solutions for reporting and analytics requirements.
About Company:-
Infosys BPM Limited is a subsidiary of Infosys that provides business process management and outsourcing services to organizations across different industries.
The company delivers services across areas such as finance and accounting, customer service, procurement, analytics, digital operations and business transformation.
Infosys BPM focuses on combining technology, automation, analytics and business expertise to improve operational efficiency and customer experience.
Infosys BPM Hiring: Senior Analyst – Knowledge Services 2026 Application Process:-
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
