Accenture Recruitment Drive:-
Accenture is hiring candidates for the role of Application Tech Support Practitioner for the Bengaluru, India locations. The complete details about Accenture Recruitment Drive are as follows.
Qualifications
- Educational Qualification : Bachelors degree
- Minimum 0-2 year(s) of experience is required
- Must have skills : Service Desk Management, Service Desk Voice Support
- Proficiency in Service Desk Management, Service Desk Voice Support
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Knowledge of ITIL framework and best practices
Job Description & Responsibilities:-
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Your typical day will involve using exceptional communication skills to accurately define client issues and design resolutions based on deep product knowledge. You will be dedicated to quality and play a crucial role in keeping our world-class systems running smoothly.
- Act as the interface between the client and the system or application
- Use exceptional communication skills to accurately define client issues
- Interpret and design resolutions based on deep product knowledge
- Provide technical support and troubleshooting assistance to clients
- Collaborate with cross-functional teams to resolve complex issues
- Ensure timely resolution of client issues to maintain customer satisfaction
- Document and maintain records of client interactions and issue resolutions
- Stay updated with the latest product knowledge and industry trends
Skills Required
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Job Number: ATCI-4486802-S1734221
Accenture Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
