Alorica Off Campus Recruitment:-
Alorica is hiring candidates for the role of Customer Experience Agent for the Bangalore, Karnataka, India location. The complete details about Alorica Off Campus Recruitment are as follows.
Qualifications
- Freshers to 5yrs of experience with Customer Support
- Experience in an International Voice Process.
- The candidate should have excellent command over English – fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
Roles & Responsibilities:-
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
Skills Required
Alorica Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
