Amazon Work From Home Opportunity | Associate – Fresher / Experienced

Amazon Work From Home Opportunity:-

Amazon is hiring candidates for the role of SPS Associate for the Tamil Nadu India (Work From Home) location. The complete details about Amazon Work From Home Opportunity are as follows.

  • Job Position: SPS Associate
  • Job Location: Tamil Nadu India (Work From Home)
  • Salary Package: As per Company Stanadrds
  • Full/Part Time: Full Time
  • Req ID: 2526096
  • Education Level: Graduation

Qualifications

  • Education: Any Graduation (other than BE, BTech and MBA Freshers) Language: English
  • Technical (Computers & Internet) savvy is required.
  • Committed Selling Partner advocate, drive process & tool improvements.
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
  • Preferred Qualifications:
  • –> Experience within a customer service environment preferred. Desire to expand skills into new areas.
  • –> Business acumen in areas of e-commerce and retail.

Roles & Responsibilities:-

  • Demonstrates effective, clear and professional written and oral communication in English Language.
  • Ability to handle inbound and outbound calls along with email support in English Language,
  • Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
  • Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
  • Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner’s issues and questions.

Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.

Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off.

 

Skills Required

Amazon Work From Home Opportunity Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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