Barclays Recruitment Drive | Barclays is hiring candidates for the role of Process Advisor for the Chennai, India location. The complete details about Barclays Recruitment Drive are as follows.
Qualifications
- Min. months of relevant experience
- Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Experience of working in BPO/KPO
- Flexibility in hours of work and ability to work changing shifts patterns
- Familiarity with procedures, policies, products and services of a financial organisation
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand.
Skills Required
- Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
- Adhere to quality control discipline, procedures and checks at all times
- Day to day query resolution, with upward escalation of more complex queries to the management team
- Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
- Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
- May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
- Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
