Cactus Communications Off Campus Drive | Customer Service – Fresher / Experienced | Work From Home

Cactus Communications Off Campus Drive:-

Cactus Communications is hiring candidates for the role of Associate Customer Service Manager for the Across India (Work From Home) locations. The complete details about Cactus Communications Off Campus Drive are as follows.

  • Job Position: Associate Customer Service Manager
  • Job Location: Across India (Work From Home)
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 1480
  • Education Level: Graduation


  • Have excellent written and spoken communication skills. English mandatory, other languages are welcome!
  • 0-1 year of experience – Freshers are encouraged to apply.
  • Have a service oriented and customer first mindset. You enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results.
  • Have a collaborative working spirit and can work seamlessly cross teams and functions to resolve sticky situations.
  • Have excellent interpersonal and intercultural skills and can work with global teams.
  • Like working under pressure, are flexible and can maintain a positive attitude even when the going gets though.
  • Are resourceful, can think on your feet and make quick decisions.
  • Can work independently to interpret data, identify trends, and formulate solutions to routing scenarios.
  • Are goal and results oriented with a keen sense urgency and ownership

Roles & Responsibilities:-

As an Associate Customer Service Manager, you will find yourself in one of the most interesting and challenging positions in the organization if you have a strong orientation towards Sales and great customer service mindset.

  • Keep a tight tab on all the channels through which the customers approach us i.e. Emails, Calls, Website forms etc. and ensure that all the leads coming from these channels are converted.
  • Understanding the customers need by studying the customers history, buying patterns in the past and then recommend a suitable solution to ensure that the customer closes the sale with Editage.
  • Ensure that all the customers who approach us are responded to within 1 business hour through the channels of calls, emails, or system-based quotations.
  • Collaborating with other departments to ensure that the customers need is met within the deadline committed to the customers.
  • Timely following up with the leads across markets to ensure maximum conversions.
  • Identifying the market trends, customer trends and buying patterns of the customers and sharing it with the Managers on a timely basis.
  • Provide an excellent after sales support by ensuring that customers’ queries are responded to in a timely manner.

Skills Required

Cactus Communications Off Campus Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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