Cognizant Business Analyst Job Openings 2025 – WFH (Hybrid)

Qualifications

• Possess a strong understanding of Service Now and its capabilities.
• Demonstrate excellent analytical and problem-solving skills.
• Exhibit strong communication and interpersonal skills.
• Have experience in creating detailed project documentation.
• Show proficiency in data analysis and reporting.
• Display the ability to work collaboratively with cross-functional teams.
• Demonstrate the ability to manage multiple projects simultaneously.
• Possess strong organizational and time management skills.
• Show a commitment to continuous learning and professional development.
• Have experience in facilitating workshops and meetings.
• Exhibit the ability to provide training and support to end-users.
• Demonstrate a proactive approach to identifying and addressing issues.

Certifications Required: Certified Business Analysis Professional (CBAP) or equivalent certification.

Roles & Responsibilities:

Cognizant is seeking a highly skilled Business Analyst with 4 to 8 years of experience to join our team. The ideal candidate will have expertise in Service Now and will work in a hybrid model with day shifts. This role does not require travel.

The Business Analyst will play a crucial role in analyzing business processes identifying areas for improvement and implementing solutions that align with our companys goals.

• Analyze and document business processes to identify areas for improvement and optimization.
• Collaborate with stakeholders to gather and define business requirements.
• Develop and maintain detailed project documentation including business requirements process flows and functional specifications.
• Conduct gap analysis to identify discrepancies between current and desired states.
• Provide recommendations for process improvements and system enhancements.
• Work closely with technical teams to ensure that solutions are aligned with business needs.
• Facilitate workshops and meetings to gather requirements and validate solutions.
• Perform data analysis to support decision-making and identify trends.
• Create and execute test plans to ensure that solutions meet business requirements.
• Provide training and support to end-users to ensure successful adoption of new processes and systems.
• Monitor and report on project progress identifying and addressing any issues or risks.
• Ensure that all project deliverables are completed on time and within budget.
• Maintain up-to-date knowledge of industry trends and best practices in business analysis.