Cognizant Off Campus Hiring:-
Cognizant is hiring candidates for the role of Graduate Trainee – IT Service Desk for the Bengaluru/ Chennai/ Kolkata, India locations. The complete details about Cognizant Off Campus Hiring are as follows.
Qualifications
- 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
- Candidates having 50 % in X, XII, Diploma or UG.
- Open to Indian nationals only.
- Being flexible to any work locations, shift timing, technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
Key Roles & Responsibilities:-
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.
- Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.
Application Deadline: 06th December 2023 12:00 AM
Skills Required
Cognizant Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
