Concentrix Recruitment Program 2025 | Hiring Analyst, Global Analytics

Qualifications

Technology Stack Experience –

• Data Visualization & Story Telling using Google Sheets, Google Slides and advanced Excel
• Six Sigma, Predictive Analytics and
• BI Dashboards dev (e.g. Tableau, Looker, Power BI, etc.)
• Experience in Workforce Management or similar environment (Preferred but not mandatory)
• Basic SQL and VBA.

Position Overview: Concentrix is seeking a highly motivated and analytical data analyst to join our team. The primary responsibility of the role is to collect, analyze, interpret, visualize and storytel Workforce data to provide intelligent and actionable insights and recommendations to support informed decision-making related to human resource and workforce management

Roles & Responsibilities:

• Understands Operational Delivery data and KPIs which matter the most to improving CX, and EX.
• Assesses current business performance against the business strategy for a specific site and/or function through rigorous data analytics and validation.
• Design data analysis models to mine enterprise systems and applications for knowledge and information that enhances business processes.
• Demonstrate experience & expertise in applying contemporary improvement techniques and producing results for a function and/or business unit.
• Works with multiple teams of business practitioners across Operations, and Shared Services to synthesize data findings, articulate solutions to business problems clearly, develop improvement recommendations and lead execution of initiatives.
• Display the ability and talent to showcase and present findings to management.
• Leads / collaborates in Value driven projects based on Lean, Six Sigma, Agile or any other discipline.