Concentrix Recruitment Program 2025 :-
Concentrix is hiring candidates for the role of Analyst, Forecasting for the Bangalore, India locations. The complete details about Concentrix Recruitment Program 2025 are as follows.
Company Name:- | Concentrix |
Required Education: | Graduation |
Required Skills: | High proficiency in Excel & Power BI tools is a must. Mathematical and Statistics and exposure to R-studio/python. |
Job Category: | Workforce Management (WFM) |
Job No | R153475 |
Qualifications
Qualification: Graduation
Key skills and knowledge:
- High proficiency in Excel & Power BI tools is a must.
- Experience in developing machine learning models like classification, linear/logistic regression.
- Ability of analyzing huge datasets and hands on experience of forecasting for large and complex attributes
- Analytical and good understanding of contact center metrics
- Mathematical and Statistics and exposure to R-studio/python.
- Strong business acumen
- Should be a good communicator and a collaborator
- Core forecasting experience 0.6-2 years in a BPO/Contact center environment
- Presentation skills – essential
Roles and Key Responsibilities:–
- The Point of Contact for forecasting and budget planning
- Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis
- Refines forecasting scenarios and generates final forecast
- Refines and capture data to be used as an input to the models
- Designs and develops forecasting scenarios
- Generate short term forecasts, incorporating business impacts
- Revise forecast based upon feedback
- Maintain process documentation and tweak as per requirement.
- Understanding on Time Series forecasting
- Understanding of WFM and Contact volume & AHT forecasting.
Skills Required
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix Recruitment Program 2025 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds