Coursera is Hiring! Data Systems Analyst Role Open – Apply Now!

Qualifications

• Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field.
• 2+ years of experience in a data analysis or systems management role.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and ticketing systems.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Effective communication skills to liaise with team members and stakeholders.
• These job descriptions should help you attract qualified candidates to build a strong and effective team for your offshore course maintenance and revision efforts.

Job Overview:

The Data Systems Analyst will manage the ticketing system for course maintenance requests, monitor workflows, and analyze data to optimize processes. This role ensures that team activities are well-organized and efficiently executed.

Responsibilities:

• Manage and maintain the ticketing system, ensuring timely and accurate tracking of course maintenance and revision requests.
• Analyze workflow data to identify bottlenecks and implement process improvements.
• Provide scheduling and resource allocation support to the team leader.
• Generate reports on team performance, project progress, and key metrics.
• Develop and maintain dashboards for real-time monitoring and reporting.
• Ensure data accuracy and integrity in all systems and reports.

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it’s from home, one of our offices or hubs, or a co-working space near you.