Cvent Recruitment Drive :-
Cvent is hiring candidates for the role of Onboarding Specialist – Mid Market Success for the Gurugram, Haryana, India locations. The complete details about Cvent Recruitment Drive are as follows.
| Company Name:- | Cvent |
| Required Education: | Bachelor’s degree with strong academic credentials |
| Required Skills: | Excellent communication skills (verbal and written) Excel at developing relationships over the phone and in person Strong business acumen, ethics and high integrity |
| Job Category: | Client Services (Other) |
| Job Requisition Id: | 2025-7193 |
Qualifications
- Bachelor’s degree with strong academic credentials
- Customer Success/ Client Success background is required (No Customer service)
- Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
- Excellent communication skills (verbal and written)
- Excel at developing relationships over the phone and in person
- Strong business acumen, ethics and high integrity
- Strong product knowledge of the Cvent Event Platform
About the Role:
- Looking for Onboarding Specialists on the Client Success team, who are responsible for guiding our new clients in their use of the Cvent platform.
- As an Onboarding Specialist, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career at a company that is transforming its industry.
- Onboarding Specialists serve as our clients’ first and primary point of contact. In this role, you will be responsible for making a strong first impression on our clients during the first weeks and months of their onboarding journey and exercising an expert-level of product knowledge to ensure our clients are able to realize the full benefits of Cvent’s software.
- Onboarding Specialists spend 75 percent of the day assisting clients on the phone and/or via email, in addition to other special products and daily activities.
- The ideal candidate should be extremely motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment.
- Cvent looking for someone who gets excited about having an important impact on a successful, growing company known for its customer service.
- Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems
In This Role, You Will:
- Initiate a successful customer journey by understanding client goals and translating that knowledge into event and account setup.
- Conduct a re-onboarding when appropriate for existing clients
- Conduct personalized web-based training for new Cvent users.
- Demonstrate detailed product knowledge when assisting clients both on the phone and via email
- Drive platform adoption and offer best practice tips through completion of the client’s onboarding experience
Skills Required
Cvent Recruitment Drive Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
