Deloitte Hiring Business Technology Analyst:-
Deloitte is hiring candidates for the role of Business Technology Analyst – B2B Voice Process Helpdesk for the Hyderabad/Pune, India locations. The complete details about Deloitte Hiring are as follows.
Qualifications
- College coursework: B.E / B.Tech
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Excellent written and verbal communications skills at the business and technical level
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Ability to work in shifts
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Ability to interact with individuals at all levels of organizations
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Ability to work weekends when shift requires
Personal Characteristics:
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Excellent written and verbal communications skills at the business and technical level
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Self-starter with solid analytical and problem solving skills
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High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
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Ability to integrate rapidly with existing team
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Good personal organizational skills
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Ability to interact with individuals at all levels of the organization
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Strong commitment to customer service
Key job responsibilities include the following:
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Provide personalized customer service by responding to the needs of the customers
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Enter contacts into call tracking system and manage those issues to resolution
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Function in a close team environment and communicate within the team as a single unit
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Knowledge sharing and work flexibility in a close team environment
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Consistently meet client expectations and project deadlines
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Work to develop customer service, probing, and research skills
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Evaluate problems of the customers and provide logical lasting solutions
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Adhering to the project and departmental standards as necessary. Contribution to the development of such standards where required
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Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
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Refer more complex issues or reconfigurations to senior specialists
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Demonstrate capability of handling high work pressure during peak seasons
Skills Required
Deloitte Hiring Business Technology Analyst Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds