Deloitte Hiring Business Technology Analyst | Fresher / Experienced

Deloitte Hiring Business Technology Analyst:-

Deloitte is hiring candidates for the role of Business Technology Analyst – B2B Voice Process Helpdesk for the Hyderabad/Pune, India locations. The complete details about Deloitte Hiring are as follows.

  • Job Position: Business Technology Analyst - B2B Voice Process Helpdesk
  • Job Location: Hyderabad/Pune, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 140758
  • Education Level: Graduation

Qualifications

  • College coursework: B.E / B.Tech
  • Excellent written and verbal communications skills at the business and technical level
  • Ability to work in shifts
  • Ability to interact with individuals at all levels of organizations
  • Ability to work weekends when shift requires

Personal Characteristics:

  • Excellent written and verbal communications skills at the business and technical level
  • Self-starter with solid analytical and problem solving skills
  • High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment
  • Ability to integrate rapidly with existing team
  • Good personal organizational skills
  • Ability to interact with individuals at all levels of the organization
  • Strong commitment to customer service

Key job responsibilities include the following:

  • Provide personalized customer service by responding to the needs of the customers
  • Enter contacts into call tracking system and manage those issues to resolution
  • Function in a close team environment and communicate within the team as a single unit
  • Knowledge sharing and work flexibility in a close team environment
  • Consistently meet client expectations and project deadlines
  • Work to develop customer service, probing, and research skills
  • Evaluate problems of the customers and provide logical lasting solutions
  • Adhering to the project and departmental standards as necessary. Contribution to the development of such standards where required
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Refer more complex issues or reconfigurations to senior specialists
  • Demonstrate capability of handling high work pressure during peak seasons

Skills Required

Deloitte Hiring Business Technology Analyst Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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