EY Is Hiring ServiceNow Developer :-

EY is hiring candidates for the role of Sr. ServiceNow Developer for the Bengaluru, India (Across India) locations. The complete details about EY Is Hiring are as follows.


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  • Job Position: Sr. ServiceNow Developer
  • Job Location: Bengaluru, India (Across India)
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 1525910
  • Education Level: Graduation

Qualifications

Required Skills and Qualifications:

  • Experience and technical knowledge of the ServiceNow platform.
  • Fluent English language skills (written and verbal).
  • Proven ability to interact professionally with clients.
  • Familiarity with ITSM, HRSD, SPM, and APP ENGINE modules.
  • Strong organizational and prioritization skills.

Job Description:

EY is seeking a skilled ServiceNow Developer to join our team, focusing on supporting demands (new service catalogs, workflows, and enhancements) and incident/request (KTLO). The ideal candidate will possess technical expertise in the ServiceNow platform, coupled with fluent English communication skills and a strong ability to engage with clients effectively.

Key Responsibilities:

Demand Support Role:

  • Support development tickets according to internal prioritization.
  • Develop new service catalogs and improve existing ones.
  • Create/update workflows and forms, including record producers.
  • Collaborate with the Assessment and Testing teams.
  • Attend daily meetings for status updates.

KTLO Support Role:

  • Manage various tickets within defined SLAs.
  • Maintain updated status and effective ticket management.
  • Foster strong client relationships to ensure high C-SAT (Customer Satisfaction).
  • Coordinate closely with team members for seamless support.
  • Monitor ticket backlog and ageing.
  • Participate in daily status update meetings.

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