FactSet Off Campus Recruitment 

Qualifications

Required Qualifications & Skills:-

• University Degree holder – Math, Science, Finance (B.Com., B.com computer, BE/B tech etc.) with Master’s in Business Administration specialized in Finance
• Ability to troubleshoot issues and solve them with direction and oversight from their manager or peers.
• Shows initiative and is self-motivated. Basic product thinking skills. Starts by defining the problems, goals and needs, and then experiments to uncover the best solution

Job Description & Responsibilities:-

As a Research Analyst, you will be responsible for collating, maintaining, and updating relevant fields in the database with accurate information in accordance with the defined work process.

• Learning & Problem Solving – Builds a basic understanding of our users, our products, and our markets through exposure to product support and testing activities
• Performs responsibilities associated with content work downstream /upstream as required working via RPDs (tickets for client requests) to address client queries
• Work with technology, understand FTP, SFTP, Microsoft Excel, other machine language and artificial intelligent technology to provide process improvement ideas
• Provides sufficient updates to stakeholders and meet timelines
• Understands escalation protocols for extraordinary issues, use decision making ability to address unique scenarios by applying generic policies or methodology
• Communicates gaps in guidelines and documentation
• Meets target productivity points and adheres to quality standards
• Communicates with multiple Benchmark stakeholders
• Apply practical application of knowledge of technology combined with finance to deliver best in class product to the clients
• Ability to troubleshoot and work on quick technology glitches (within reason and training)
• Ability to take ownership of QA checks and identify any inconsistency with data and report timely or escalate as may be necessary
•  The job also involves reporting & maintaining records of work done
•  Should be prepared for cross training and for any job rotation or movement between processes
•  Enhance and maintain process knowledge by attending refresher sessions and being updated on methodology/updates.