Genpact Hiring Process Associate :-
Genpact is hiring candidates for the role of Process Associate – Content Moderation – English for the Hyderabad, Telangana, India location. The complete details about Genpact Hiring Process Associate are as follows.
Qualifications
Minimum qualifications:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Preferred qualifications:
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Job Description & Responsibilities:-
Looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Skills Required
Note: This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Unposting Date: August 17th, 2024, 11:59:00 PM.
Genpact Hiring Process Associate Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
