HBC Off Campus Hiring | Trainee – Fresher / Experienced

Qualifications

• Financial aptitude with minimum 0-3 years of work experience in Accounting with MNCs/GICs, with preference to Retail industry
• Experience in Oracle ERP (Oracle Fusion Preferred) and back card processing systems (TD, Amex, Chase, Paypal etc.)
• Medium to Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
• Demonstrated expertise in design and implementation of financial processes and technology
• Working experience in Card processing including involvement with the following: chargeback processing & analytics, card processing administration
• Basic knowledge in banking principles and Cards related business, revenue generation areas, etc is preferred

Key Roles & Responsibilities:- 

• Process involves handling customer disputes/Inquiries, reporting relating to credit card transactions for third party credit cards & private label cards

• Handling customer disputes and inquiries

• Ensure adherence to Sales Audit / Bankcard policies, internal controls and audit requirements, and service standards at all times

• Analyze and research all discrepancies/exceptions in the process.

• Collaborate with the global team to manage processing backlogs and expedite as required to resolve issues impacting bankcard processing

• Ensure timely and accurate reporting on chargebacks and related costs

• Respond to store inquiries (chargebacks, disputes), including resolving any escalated issues

• Ensure completion of accurate and complete accounting activity for the bankcards at banners

• Protect the assets of the company by ensuring that all policies/procedures/regulations pertaining to the administration and processing of bankcard