Iron Mountain Recruitment Drive | Hiring Associate – Fresher / Experienced

Qualifications

• Any graduate/ post graduate who is either a Fresher from Finance Background or has upto 5 year’s experience in Order to Cash Billing & Invoicing Process
• Provide excellent Customer Service to internal and external customers
• Sound reading comprehension
• Excellent verbal (oral) and written communication
• Proficient with MS programs – Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
• Ability to handle various tasks in a fast-paced, ever changing environment
• Highly motivated and Customer focused (internal and external)
• Ability to think strategically, and act tactically
• Strong interpersonal and diplomacy skills, positive attitude and teamwork driven

Roles & Responsibilities:-

• Research and analyze billing related issues; provide daily support to internal and external customers as required based on assigned centralized processes.
• Analyze billing information to provide recommendations and data to ensure accurate translation of contract and billing information.
• Work to enforce the company’s standardization objectives while ensuring that there is no revenue impact to the business.
• Assist with post-conversion cleanup, analysis, auditing and remediation projects as required.
• Provide support to EOM billing close process, to ensure timely and accurate billing close, issue resolution, etc.
• Liaison with IT Support to resolve system discrepancies and to develop systemic enhancements to gain efficiencies.
• Maintain operational knowledge with the ability to translate and correlate this data to billing practices and requirements