Jade Global Off Campus Recruitment | Manager/Leader – Fresher

Qualifications

• Bachelor’s or master’s degree in Business, Finance, Accounting, IT, or a related field.
• Proven experience in a leadership role in professional services, ideally in a product company focused on AP invoice automation or similar financial technologies.
• Ability to lead and motivate a team of professionals.
• Strong project management skills with a history of successful technology implementation.
• Excellent client-facing and internal communication skills.
• Demonstrated ability to lead and inspire a team.
• Strong analytical and problem-solving abilities.
• Familiarity with ERP systems, AP automation tools, and other financial software.
• Ability to handle high-pressure situations and multiple priorities effectively.

Key Roles & Responsibilities:-

• Team Leadership and Development: Lead and manage the professional services team, focusing on the implementation. Mentor and develop team members for peak performance and career growth.
• Project and Client Management: Oversee multiple client projects, ensuring timely and successful product implementations. Maintain strong client relationships, ensuring high levels of satisfaction and retention
• Solution Expertise: Develop deep expertise in our product implementation, providing guidance and best practices to clients and team members.
• Service Delivery Excellence: Ensure the delivery of high-quality services, managing resource allocation, project timelines, and budget adherence.
• Process Improvement and Innovation: Continuously seek ways to improve our service delivery processes and methodologies. Stay abreast of industry trends and technological advancements in automation.
• Cross-functional Collaboration: Work closely with sales, product development, and support teams to ensure cohesive service delivery and product integration.
• Strategic Planning and Execution: Contribute to the strategic planning of the professional services department, setting goals and objectives aligned with the organization’s vision.
• Reporting and Analysis: Regularly report on team performance, project progress, and client feedback. Use data and analytics to drive decision-making and service improvements.
• Quality Assurance: Implement and manage quality control processes to ensure the highest service standards.