Marken Recruitment Drive | Hiring Control Centre Associate – Operations

Marken Recruitment Drive:-

Marken is hiring candidates for the role of Control Centre Associate for the Andheri East, Mumbai, India location. The complete details about Marken Recruitment Drive are as follows.

  • Job Position: Control Centre Associate
  • Job Location: Andheri East, Mumbai, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation


  • Skilled in use of Microsoft Suite (Excel, Word and Outlook)
  • Knowledgeable with computers
  • Thorough understanding of Aviation/Airline networks
  • Excellent communication skills and ability to influence others
  • Excellent problem solving and prioritization skills essential
  • Flexibility in working hours required. Weekend coverage required in Customer Services in some cases

Main Duties & Responsibilities:-

To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues.

  • To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time frames.
  • Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship.
  • Working with patients to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibility.
  • Booking and processing booking requests within Marken’s internal database, generating and verifying shipping documentation where applicable.
  • Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met.
  • Working all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting desired turnaround times.
  • Entering clinical trial sites into Marken’s internal database (where necessary).
  • Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
  • Preparing, verifying and distributing country specific project documentation.
  • Filing and archiving where required.
  • Attending customer meetings and teleconferences, when required.

Skills Required

Marken Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

WhatsAppJoin us on