Microsoft Recruitment Program 2025 :-
Microsoft is hiring candidates for the role of Associate Business Intelligence Analyst for the Bangalore, Karnataka, India locations. The complete details about Microsoft Recruitment Program 2025 are as follows.
| Company Name:- | Microsoft |
| Required Education: | Bachelor’s Degree in Computer Science, Information Technology (IT), or related field |
| Required Skills: | Experience in Microsoft Azure technologies e.g. Microsoft App Services , Azure DevOps Services or DevOps Server, Azure Monitoring or related observability tools. Experience working in a customer service environment, retail, sales, etc. |
| Job Category: | Technical Support |
| Work site | Fully on-site |
Qualifications
Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience.
- 1+ year(s) of people management experience – preferred.
- Ability to read, write and speak fluent English
Other:
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
- These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Preferred Qualifications:
- Experience in Microsoft Azure technologies e.g. Microsoft App Services , Azure DevOps Services or DevOps Server, Azure Monitoring or related observability tools.
- Experience working in a customer service environment, retail, sales, etc.
- Experience in using innovative technologies such as AI in everyday life.
- Experience working in a dynamic team environment.
- Experience with problem solving and providing solutions to customers
- Microsoft Technology Certifications
Key Responsibilities
- People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.
- Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.
- Readiness: You ensure your team has the technical skills required to provide a great customer experience.
- Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.
- Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.
Skills Required
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
Microsoft Recruitment Program 2025 Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
