NatWest Group Hiring Drive 2025 | Production Management Analyst – WFH [Hybrid]

The skills you’ll need

Looking for someone with technical knowledge and experience, including platform, technology, products and domains. You’ll additionally need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You’ll also demonstrate:

• Basic level of Understanding of AWS Cloud Concepts and any valid experience in working on AWS related applications/projects
• Understanding of MicroServices Architecture and deployment of code
• Understanding of Java (OOPS concepts) and have the ability to debug code for root cause analysis
• Should be having DevOps principles knowledge, experience in configuring CI/CD pipelines
• Knowledge of Oracle, PostgreSQL – Should have a good level of understanding on Query building (Complex), Joins, Functions, Procedures, Creating views etc
• Excellent stakeholder management and communication skills
• The ability to prioritise and multitask

Roles and Responsibilities:

As a Production Management Analyst, you’ll be building relationships with internal and external stakeholders involved in the production management within your area of technical knowledge. You’ll be acting as a point of customer contact and first or second level support using request fulfilment processes.

Additionally, you’ll be providing solutions for applications management to ensure availability for business use as per agreed service level expectations.

You’ll also be:

• Identifying areas where service and robustness could be improved, through the detailed analysis and diagnosis of re-occurring platform and service incidents
• Participating in the on-going evaluation and analysis of current capacity to provide required performance
• Helping to develop colleagues by sharing experiences, expertise and specialist knowledge
• Supporting the delivery of application management and application support
• Supporting the application of controls and constantly reviewing, primarily against SOX controls to ensure full compliance to all policies and regulatory obligations