NTT DATA Recruitment Drive :-
NTT DATA is hiring candidates for the role of Helpdesk Senior Representative / Help Desk Associate for the Bangalore, Karnātaka, India location. The complete details about NTT DATA Recruitment Drive are as follows.
Qualifications
Qualification Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Excellent communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug-finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Preferences:- Optional (nice-to-haves)
- For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do
- ITIL foundation certified – Flexible – Willing to work in a Rotational 24*7
- Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST).
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.
Skills Required
General Duties and Responsibilities:-
NTT DATA, Inc. currently seeks a “Help Desk Associate ” to join the team in “Bangalore”.
In these roles, you will be responsible for:
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, Update, and Escalate Support issues to the next level promptly.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration, and maintenance.
- Engage in discovering new IT business tools to support our business users and our internal IT Team.
- Seek, Suggest, Evaluate, and implement process and technology improvements.
- Willing to learn grow in other IT Business areas
NTT DATA Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
