NTT DATA Recruitment Program 2026 :-
NTT DATA is hiring candidates for the role of Helpdesk Analyst – ITIL for the Bangalore, Karnātaka, India locations. The complete details about NTT DATA Recruitment Program 2026 are as follows.
| Company Name:- | NTT DATA |
| Required Education: | Graduation |
| Required Skills: | Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. ITIL best practices around Incident & Request Management procedures |
| Job Category: | Helpdesk |
| Job ID | 348673 |
Qualifications
Qualifications –
Helpdesk Analyst at Grade-6 position in Service Desk
- Must be a Graduate. B.Tech/B.E or any other technical degree preferred
- Good communication skills with 3 year of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24×7 support
Roles and Responsibilities:
- Provide leadership to the team who supports for L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Web.
- Activities include recognition, research, isolation, resolution & follow up steps.
- Typically, the lead level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures
Skills Required
NTT DATA Recruitment Program 2026 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
