Oracle Recruitment Program 2025 :-
Oracle is hiring candidates for the role of Customer Service Analyst 1 – Support for the Bengaluru, Karnataka, India locations. The complete details about Oracle Recruitment Program 2025 are as follows.
| Company Name:- | Oracle |
| Required Education: | Graduation |
| Required Skills: | Excellent communication skills Problem Solving, Team Player SQL (Structured Query Language) |
| Job Identification: | 265932 |
| Job Type: | Regular Employee |
| Job Category: | Support |
Qualifications
- Excellent communication skills
- Problem Solving, Team Player
- SQL (Structured Query Language)
Job Description:
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Roles & Responsibilities:
- In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability. Also, you will be the point of contact for new customers, introducing and educating them on Oracle as a whole. You will also have the opportunity to gain knowledge of specific product areas within our core technologies and/or applications.
Skills Required
Additional Info: Visa / work permit sponsorship is not available for this position
Oracle Recruitment Program 2025 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
