Oracle Recruitment Program 2025 | Hiring Technical Analyst -Support

Qualifications

Basic Qualifications:

• A minimum of 0-2 year experience and a bachelor’s degree including:
• An academic qualification in computer science engineering, information systems, software engineering, or a related field.

Preferred Qualifications:

• 0-2 year experience in application support, client/customer support, incident management, problem management and change management.
• Knowledge on SQL,
• Readiness to work during the shift from 5.30PM to 2.30AM IST.
• Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe.
• Prospective employees need to be ready to work in different shifts and provide on-call support.

Roles & Responsibilities:

• As a Technical solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
• Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles.
• By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual.
• Oracle is encourage candidates from all backgrounds to apply.