PhonePe Off-campus 2023

PhonePe Off-campus 2023 PhonePe Off Campus has announced a job notification for the post of Social Media Advisor. A student from various disciplines can apply for the PhonePe Recruitment Drive 2023. Interested and eligible candidates can read more details below

Job Position: Social Media Advisor
Job Location: Bangalore
Salary Package: up to ₹8 LPA*
Full/Part Time: Full Time
Req ID:
Education Level: Graduation

Qualifications

PhonePe Off-campus 2023

Eligibility Criteria:

Any Graduate from any stream
0 – 2 years of work experience in a customer-facing role
Multilingual skills (spoken + written) in South Indian languages are preferred.

Job Description:

PhonePe Off Campus 2023 is hiring candidates for the post of Social Media Advisor.

Job Responsibilities:

Act with integrity & think customer-first in every interaction
Handle basic PhonePe account and transaction related queries
Ability to flex between phone & data channels
Follow specified process guidelines to bring about resolution
Build customer trust through their interaction
Ability to meet hourly & daily productivity goals
Leverage internal processes and resources to drive resolution
Escalate appropriately taking support from relevant teams to resolve customer issues
Recommend process improvements
Engage & Educate customers so they’re able to leverage PhonePe to the fullest.

PhonePe Off-campus 2023

Skills Required

PhonePe Off-campus 2023

Preferred skill:

Have excellent written and verbal communications
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritise, and manage time effectively
Should be able to speak in English and Hindi