Poshmark Recruitment Drive:-
Poshmark is hiring candidates for the role of Customer Support Associate for the Chennai, Tamil Nadu, India locations. The complete details about Poshmark Recruitment Drive are as follows.
Qualifications
- Bachelor’s degree or equivalent experience; new college graduates are encouraged to apply
- Enthusiastic about community, customer service, and spreading love and kindness
- Endless patience and a positive attitude with the ability to turn a negative into a positive
- Competitive by nature; thrives off the success of a team
- Believes that helping users is crucial to the growth and success of the company
- Strong computer and typing skills
- Exceptional written communication skills with keen attention to detail
The ideal Community Associate…
- understands empathy is the key to helping others
- exercises strong problem-solving skills
- showcases endless patience and contagious positive energy
Skills Required
Job Description & Responsibilities:-
- Engage with Poshmark users regarding dispute cases via email support
- Investigate all aspects of an order and find resolutions for dispute cases filed by buyers
- Respond to users in a timely, friendly, and professional manner
- Execute decisions to fairly resolve disputes following Poshmark’s return policies
- Communicate with Poshmark users in a friendly, helpful, and patient manner via email
- Gather feedback and suggestions from the Community
- Strive to exceed volume and CSAT/QA goals
- May be required to work on holidays and overtime as needed
6-Month Accomplishments:
- Independently handle trained cases with efficiency and accuracy
- Provide resolutions based on guidelines and policies
- Meet daily case goals on a consistent basis
12+ Month Accomplishments:
- Navigate assigned Tier cases with ease
- Absorbed tier knowledge without depending on resources
- Meeting and or exceeding all performance metrics
Poshmark Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
