Poshmark Recruitment Drive | Hiring Customer Support Associate – Fresher

Poshmark Recruitment Drive:-

Poshmark is hiring candidates for the role of Customer Support Associate for the Chennai, Tamil Nadu, India locations. The complete details about Poshmark Recruitment Drive are as follows.

  • Job Position: Customer Support Associate
  • Job Location: Chennai, Tamil Nadu, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 200039
  • Education Level: Graduation


  • Bachelor’s degree or equivalent experience; new college graduates are encouraged to apply
  • Enthusiastic about community, customer service, and spreading love and kindness
  • Endless patience and a positive attitude with the ability to turn a negative into a positive
  • Competitive by nature; thrives off the success of a team
  • Believes that helping users is crucial to the growth and success of the company
  • Strong computer and typing skills
  • Exceptional written communication skills with keen attention to detail

The ideal Community Associate…

  • understands empathy is the key to helping others
  • exercises strong problem-solving skills
  • showcases endless patience and contagious positive energy

Skills Required

Job Description & Responsibilities:-

  • Engage with Poshmark users regarding dispute cases via email support
  • Investigate all aspects of an order and find resolutions for dispute cases filed by buyers
  • Respond to users in a timely, friendly, and professional manner
  • Execute decisions to fairly resolve disputes following Poshmark’s return policies
  • Communicate with Poshmark users in a friendly, helpful, and patient manner via email
  • Gather feedback and suggestions from the Community
  • Strive to exceed volume and CSAT/QA goals
  • May be required to work on holidays and overtime as needed

6-Month Accomplishments:

  • Independently handle trained cases with efficiency and accuracy
  • Provide resolutions based on guidelines and policies
  • Meet daily case goals on a consistent basis

12+ Month Accomplishments:

  • Navigate assigned Tier cases with ease
  • Absorbed tier knowledge without depending on resources
  • Meeting and or exceeding all performance metrics

Poshmark Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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