Razorpay Is Hiring Junior Analyst – Customer Success Partner :-
Razorpay is hiring candidates for the role of Junior Analyst – Customer Success Partner for the Bangalore, Karnataka, India locations. The complete details about Razorpay Is Hiring are as follows.
| Company Name:- | Razorpay |
| Required Education: | Bachelor’s Degree |
| Required Experience: | Min 1- 2 years |
| Required Skills: | Monitoring transactions and Ensuring compliance |
| Salary Range | Upto INR 9 LPA – 14 LPA |
| Job category: | Customer Success team |
| Job Level: | Entry-Level |
Qualifications
- Minimum qualification – Bachelor’s Degree
- Min 1- 2 years of experience.
- Should be willing to work in rotational shifts b/t 9am to 9pm
- Experience in monitoring transactions and ensuring compliance with relevant regulations.
- Strong proficiency in handling both email and voice processes.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Attention to detail and ability to analyze information accurately.
- Strong problem-solving and decision-making skills.
- Ability to work collaboratively in a team environment.
- Knowledge of industry trends and best practices in fintech or banking.
About The Role & Job Description:
As a junior analyst Seeking a dynamic and enthusiastic individual to join the Customer Success team as a junior analyst. The successful candidate will play a crucial role in ensuring our customers have a positive experience with our products and services. This entry-level position offers an excellent opportunity for professional growth and development within the field of customer success.
Roles & Responsibilities:
- Resolve Merchant tickets over Freshdesk and call the merchant.
- Quick turnaround time to answer Merchant queries and maintain the right categorisation of tickets
- Identify and assess Merchant needs to achieve customer satisfaction and deliver quality responses.
- Follow communication procedures and guidelines
- Go the extra mile to engage customers and keep them happy
- Collect and pass feedback to the respective stakeholders bring in impactful solutions
- You will be able to interact with some of the largest new age businesses in the country.
Skills Required
Full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, Razorpay is disbursed loans worth millions of dollars in loans to thousands of businesses.
Razorpay Is Hiring Junior Analyst – Customer Success Partner Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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