Razorpay Recruitment Drive | Hiring Analyst – Risk Management

Qualifications

• 1-4 years of work experience in fraud/risk domain across ecommerce, payments or operations fields
• Expertise working with rule-based fraud detection systems like Cyber source, ReD etc., would be an added advantage.
• Process knowledge of Chargeback, AML/KYC is an added advantage
• Experience of working in various Risk Management Tools
• Experience of handling large datasets and variables.
• Strong organizational communication and presentation skills
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity.

Job Description and Responsibilities:-

• Analyse the suspicious transactions and help in identifying the pattern and trends.
• Perform data to identify frauds and review transactions to make effective decisions.
• Suggest changes in risk thresholds from time to time to optimize the risk engine.
• Support operational processes to mitigate and prevent impact of identified fraud activities and transactions.
• To perform portfolio risk trend analysis and highlight to the team lead.
• Suggestions for new sources of data for fraud detection and mitigation
• Collaborate with the chargeback team, customer support team and product team to analyse root cause and develop first cut root cause analysis.
• Manage and continuously improve KPIs and measure success rate across key risk prevention processes
• Maintain transparent and clear communication with the customers/merchants via CRM and calls as necessary.

Razorpay is a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, Razorpay disbursed loans worth millions of dollars in loans to thousands of businesses.