SBI Card Hiring Program 2025 :-
SBI Card is hiring candidates for the role of Associate – Falcon for the Chennai, Tamil Nadu, India locations. The complete details about SBI Card Hiring Program 2025 are as follows.
| Company Name: | SBI Card |
| Required Education: | Graduate in any discipline from a reputed and recognized institute / University |
| Required Skills: | Basic knowledge of Fraud Management, Application Sourcing Transaction Processing systems and KPI Experience of documenting case facts |
| Job Category: | Banking / Financial Services |
Qualifications
Qualification: Graduate in any discipline from a reputed and recognized institute / University
Preferred Industry: Banking / Financial Services / E-Commerce / Fintech’s / Telecom / Insurance
Competencies critical to the role
- Analytical Ability and Problem Solving
- Decisiveness
- Listening skills
- Process Orientation
Technical Skills / Experience / Certifications
- Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI
- Experience of documenting case facts.
Role Purpose: To ensure timely and accurate fraud alert decisioning to prevent and detect frauds, ensure adherence to regulatory compliance and deliver appropriate customer experience.
Role Accountability:
Fraud Prevention, Detection, Monitoring & Compliance:
- Analyze applications/transactions for patterns to unearth frauds & make decisions / judgements to approve/decline the applications or block / unblock cards
- Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block / unblock cards
- Report/Share Fraud Modus Operandi observed with the analytics team & management for early detection & prevention of frauds through appropriate rule coding
- Ensure adherence to regulatory compliance on KYC and transaction monitoring
- Fraud awareness to customers to safeguard them against potential fraud threats
- Action suspected fraud alerts while delivering the best levels of customer experience
Process Excellence:
- Ensure application and transaction fraud alert decisioning for low/ medium risk cases
- Ensure adherence to process SOPs & customer contact policies
Measures of Success
- Productivity (No. of cases decisioned in a day) as per MOU
- Fraud Decisioning Accuracy
- Fraud Catch Rate
- False Positive Rate
- Fraud trends highlighted and process improvement opportunities suggested
- Process Adherence as per MOU
Skills Required
What’s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all – Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework.
Join SBI to shape the future of digital payment in India and unlock your full potential.
SBI Card Hiring Program 2025 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
