ServiceNow Recruitment Drive 2024

Qualifications

To be successful in this role you have:

• 1-2 years of proven experience in Operations in a software sales organization
• Organized, with excellent attention to detail and the ability to work in a fast paced environment.
• Experienced in using Microsoft Office.
• Experience with a CRM System.
• Has an understanding of the sales cycle.
• Strong listening, analytics, problem solving and organizational skills.
• Ability to prioritize to meet business needs.
• Ability to work efficiently under pressure.
• Effective communicator, both written and verbal
• Team Player with positive attitude ready to work in a fast paced environment.
• Results Driven.

Job Description & Responsibilities:-

What you get to do in this role:

• Aligned to several EMEA regions and territories, the Deal Operations Analyst will support the forecasting process and advise the sales force in commercial sales transactions.
• Attend regional forecast calls and perform and ensure forecast accuracy.
• Analyse and review current customer licensing, products and usage and ensure license compliance.
• Ensure the commercial proposal is in line with internal policies.
• Review Quotes and Order Forms for accuracy and completeness.
• Ensure all approvals are correctly documented as per the internal policies.
• Work with cross functional teams (Deal Desk, Finance and Legal) as needed.
• Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow CRM tool.