Walmart Fresher Walk-In Drive :-
Walmart is hiring candidates for the role of Trainee – Resolution Coordinator for the Chennai, Tamil Nadu, India locations. The complete details about Walmart Fresher Walk-In Drive are as follows.
| Company Name:- | Walmart |
| Required Education: | Any Graduation |
| Required Skill: | Fresher to 18 months of relevant customer service experience Excellent written and verbal communication skills Proficient with Microsoft Office programs (Outlook, Word) |
| Department: | Customer Success, Service & Operations |
| Industry Type: | IT Services & Consulting |
| Employment Type: | Full Time, Permanent |
Qualifications
- Fresher to 18 months of relevant customer service experience
- Excellent written and verbal communication skills
- Able to interact professionally with customers.
- Ability to manage multiple tasks simultaneously.
- Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care
- Proficient with Microsoft Office programs (Outlook, Word)
- Must type a minimum of 25 WPM
Job Description & Responsibilities:
As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference.
In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
- Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
- Adhere to quality, compliance guidelines and SLA’s
- Must be willing to take continuous voice calls
- Successful completion of mandatory training
- Should be flexible work in a 24/7 work environment with rotating weekly time off.
- Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
Looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.
Skills Required
You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts.
The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year.
At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition.
Time and Venue:
- 10th January , 9.00 AM – 1.00 PM
- Walmart Global Tech, 3rd floor, Tower -B, Cactus , TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119
- Contact – Pradeep & Dinesh
Walmart Fresher Walk-In Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
