WNS Global Services Recruitment:-
WNS Global Services is hiring candidates for the role of Associate/Sr. Associate for the Bangalore, Karnataka, India location. The complete details about WNS Global Services Recruitment are as follows.
Qualifications
Any Graduate
Roles and Responsibilities:-
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
- Assist customers with product or service-related questions, account inquiries.
- Utilize active listening skills to understand customer needs and ensure their satisfaction.
- Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
- Document customer interactions and update customer records with accurate information.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
- Upsell and cross-sell products or services basis process requirement
- Perform all duties within team and personal targets.
- Must be comfortable with 24*7 work environment especially night shifts.
Skills Required
WNS Global Services Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
