Solutions Architecture Engineer Opportunity 2025 | Dell Technologies is hiring Solutions Architecture Engineer. The working location is Hyderabad , India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Solutions Architecture Engineer Job Openings At Dell Technologies | REMOTE- Overview
| Company Name: | Dell Technologies |
| Job Role: | Solutions Architecture Engineer |
| Location: | Hyderabad |
| Work Mode: | REMOTE |
| Last Date to Apply: | ASAP |
Job Description
- When our customers are looking for IT consulting expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.
Skills Required:
- Undergraduate degree with 3-5 years of related professional experience, experience using Service Now to manage incidents, problems, and requests
- Exposure to working for large complex organizations on the following skillset: Identity and Access Management, SQL knowledge, use of SSIS, Intune & SCCM for applications and patching, Tanium Management, M365 Administration.
- Strong organization and planning skills contribute to the successful delivery of program objectives. Experience with troubleshooting of end user devices / user issues
- Ability to document processes and lifecycle management of knowledge base documents. Ability to set task priority and dynamically adjust as the customer requires
- Willingness to participate in a customer support 24/7 and On-Call rotation.
Responsibilities:
- Troubleshoot highly complex, intricate technical problems to ensure optimal service levels, work on multiple incidents and projects and be the point of escalations.
- Consider potential security risks to the customer when delivering services. Support vendor escalations through direct vendor contact
- Communicate with cross-functional and inter-department teams including managerial audiences
- Perform root cause analysis and contribute to the internal knowledge bases and departmental documentation.
