Unacademy Internship 2025: Unacademy is scheduled to hire a Customer Success Intern. The working location is in Bangalore. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Unacademy Internship 2025 – Details:
| Job Role | Customer Success Intern |
| Job Category | Internship |
| Experience | 0-2 Years |
| Stipend | Not Disclosed |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility
As a Customer Success Intern, you will be at the forefront of delivering an exceptional user experience, ensuring our learners get the most out of Airlearn. Working from our office based out of Bangalore, you will support global customers, helping them navigate the platform, resolve issues efficiently, and maximize their language learning journey. This role is ideal for a proactive, empathetic, and data-driven individual who thrives in a fast-paced environment and is passionate about customer satisfaction and engagement.
Key Responsibilities
- Act as the primary point of contact for customers, ensuring their concerns are addressed swiftly and effectively.
- Build and maintain strong customer relationships, proactively identifying opportunities to enhance their experience.
- Gather user feedback to identify pain points and areas for improvement, collaborating with product and content teams to implement solutions.
- Track and analyze customer satisfaction metrics to measure impact and report insights to leadership.
- Provide actionable recommendations to improve service delivery and customer success initiatives.
- Work closely with content, product, and engineering teams to align customer experience with business goals.
- Participate in strategic initiatives to enhance customer engagement and learning outcomes.
- Advocate for users internally by sharing valuable feedback to shape future updates and features.
What We’re Looking For
- Strong command of English with excellent communication and interpersonal skills.
- High emotional intelligence, with the ability to empathize with and support diverse learners.
- Data-driven mindset with experience analyzing customer behavior and engagement metrics.
- Exceptional problem-solving skills and a proactive approach to issue resolution.
- Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
- A passion for language learning and a customer-first attitude!
How to Apply for Unacademy Internship 2025?
All interested and eligible candidates can apply for this position online using the following link as soon as possible.
