Wipro Job Alerts | Hiring Data Analyst & Business Analyst

Wipro Job Alerts | Hiring Data Analyst & Business Analyst :-

Wipro Hiring candidates for the roles of Data Analyst & Business Analyst for the Hyderabad, India Locations. The complete details about Wipro Job Alerts are as follows.

Job Role 1: Data Analyst

Required Qualifications & Skills:

Performance Parameter: Analyses data sets and provide relevant information to the client

Measure: No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy

Role Purpose & Responsibilities:

The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions.

Managing the technical scope of the project in line with the requirements at all stages

• Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends
• Develop record management process and policies
• Build and maintain relationships at all levels within the client base and understand their requirements.
• Providing sales data, proposals, data insights and account reviews to the client base
• Identify areas to increase efficiency and automation of processes
• Set up and maintain automated data processes
• Identify, evaluate and implement external services and tools to support data validation and cleansing.
• Produce and track key performance indicators

Analyze the data sets and provide adequate information

• Liaise with internal and external clients to fully understand data content
• Design and carry out surveys and analyze survey data as per the customer requirement
• Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools
• Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarkin
• Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool
• Develop predictive models and share insights with the clients as per their requirement

Job Role 2: Business Analyst – L3

Required Qualifications & Skills:

Customer Engagement and Delivery Management: PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated

Knowledge Management: No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components  developed for proposal during quarter

Role Purpose & Responsibilities:

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer

Customer requirements gathering and engagement

• Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements 
• Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
• Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
• Engage and interact with internal team – project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
• Understand and communicate the financial and operational impact of any changes
• Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
• Empower the customers through demonstration and presentation of the proposed solution/ prototype
• Maintain relationships with customers to optimize business integration and lead generation
• Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

2. Engage with delivery team to ensure right solution is proposed to the customer

 a. Periodic cadence with delivery team to:

• Provide them with customer feedback/ inputs on the proposed solution
• Review the test cases to check 100% coverage of customer requirements
• Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
• Deploy and facilitate new change requests to cater to customer needs and requirements
• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
• Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
• Use data modelling practices to analyze the findings and design, develop improvements and changes
• Ensure 100% utilization by studying systems capabilities and understanding business specifications
• Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer

 b. Support Project Manager/ Delivery Team in delivering the solution to the customer

• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
• Ensure Customer Satisfaction through quality deliverable on time

3. Build domain expertise and contribute to knowledge repository

• Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical
• Write whitepapers/ research papers, point of views and share with the consulting community at large
• Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight

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