IBM Internship Opportunity 2025 | Bangalore

IBM Internship Opportunity 2025 | Bangalore: IBM is scheduled to hire Technical Support Professional Intern. The working location is in Kochi. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.

IBM Internship Opportunity 2025 | Kochi – Overview

Job Role:	Technical Support Professional Intern
Employment Type:	Internship
Duration:	Not Specified
Educational Qualification:	Bachelor’s Degree
Stipend:	Not Disclosed
Location:	Kochi
Work Mode:	On-site
Last Date to Apply:	ASAP

Detailed Eligibility

📌Roles & Responsibilities

Providing Technical Support for issues reported by IBM Software customers.
Analysing and troubleshooting client issues through emails. phone calls, chat sessions, and remote meetings when necessary
Managing customer expectations and relationships.
Setting up test scenarios to replicate problems.
Composition of knowledge base articles describing issues that have been reported and their resolution.
Escalating of defects to Internal Development teams for review and administration of communication and fixes between the customer and Development.
Providing production down weekend/off shift support (on rotation) to customers in system down scenarios.

✔What We’re Looking For

Required Professional and Technical Expertise :

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Core Java / JEE preferred or any programming language proficiency.
Strong communication Skills, both written and verbal.
Ability to work under pressure to deliver solutions to customers.
Willingness to work in a customer facing role, on a rotational shift model (including weekends).
Quick learner and ability to pick up new product skills (Both on-prem and cloud).
Applicants should have the ability to research and understand technical documentation and understanding of how to apply various technical resources.
Ability to prioritize tasks and efficiently manage time.
Ability to exercise good judgment and effectiveness in working with a high performing team.

Preferred Professional and Technical Expertise

Troubleshooting skills, especially Java code / logs / Database troubleshooting skills (DB2 or Oracle) / Troubleshooting JMS / IBM MQ
Familiarity with Containers (e.g., Dockers) and Kubernetes. Knowledge on RedHat OpenShift/AWS will be an added advantage.
Understand and troubleshoot JSON, XML
Application Servers like WebSphere Liberty, Tomcat, Messaging services IBM MQ, Apache Kafka, ActiveMQ
Any scripting language skills (e.g., Python, JavaScript)
Any Database knowledge IBM DB2, Oracle, Cassandra, MongoDB with querying skills (e.g., SQL)
Basic understanding of Networking Protocols

How to Apply for IBM Internship Opportunity 2025 | Bangalore

All interested and eligible candidates can apply for this position online using the following link as soon as possible.

For More Details & To Apply: IBM Internship Opportunity 2025 | Bangalore

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