Accenture Hiring New Associate – Customer Service :-
Accenture is hiring candidates for the role of Customer Service New Associate for the Gurgaon, Haryana, India locations. The complete details about Accenture Hiring New Associate – Customer Service are as follows.
Qualifications
Qualifications: Any Graduation
Years of Experience: 0 to 1 years
Skill required: Voice – Customer Service
Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support
What are Accenture looking for?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.
- It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
Roles and Responsibilities:-
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
Skills Required
Please note that this role may require you to work in rotational shifts
About Accenture
- Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
- Accenture 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Accenture embrace the power of change to create value and shared success for the clients, people, shareholders, partners and communities.
Accenture Hiring New Associate – Customer Service Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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