American Express Recruitment Program 2026 :-
American Express is hiring candidates for the role of Analyst – Data Analytics for the Gurugram, HR, India (Hybrid) locations. The complete details about American Express Recruitment Program 2026 are as follows.
| Company Name:- | American Express |
| Required Education: | Bachelor’s degree |
| Required Skills: | Strong SQL skills and proficiency in Python for data manipulation, statistical analysis, automation and analytical model development. Exposure to automation, Lean methodologies, or GenAI tools is a plus. |
| Job Area | Data Mgmt and Analytics |
Qualifications
Education
- Bachelor’s degree in Statistics, Mathematics, Economics, Operations Research, Engineering, Computer Science, Data Science, Business Analytics, or another quantitative discipline.
- Postgraduate degree in a quantitative or analytical discipline is preferred but not required.
- Relevant certifications in statistics, data science, machine learning, NLP or advanced analytics are a plus.
Required Qualifications and Skills
- Strong foundation in statistics and data reasoning, including practical understanding of population vs. sample, sampling and selection bias, distributions, confidence intervals, hypothesis testing, correlation vs. causation and regression.
- Strong analytical-method selection, with working knowledge of commonly used data-mining and machine-learning techniques such as segmentation, clustering, classification and regression, including when to use them, their underlying assumptions and how to evaluate results.
- Strong logical and structured problem-solving ability, with demonstrated ability to break ambiguous business problems into hypotheses, determine the evidence required, evaluate alternative explanations and arrive at well-supported conclusions.
- Strong SQL skills and proficiency in Python for data manipulation, statistical analysis, automation and analytical model development.
- Strong written, verbal and visual communication skills, with the ability to simplify complex analytical findings and influence business stakeholders through evidence.
- Demonstrated intellectual curiosity, attention to detail and willingness to challenge assumptions rather than accepting results at face value.
Preferred Skills
- Experience with customer experience and behavior analytics to drive business strategies.
- Experience with Tableau, Power BI or other data-visualization platforms.
- Experience translating analytical findings into recommendations that have influenced customer, operational or business outcomes.
- Hands-on experience with text analytics, NLP, GenAI or related advanced analytical techniques, with an understanding of how these approaches can be applied to extract meaningful insights from large volumes of unstructured customer data.
Skills Required
Key Responsibilities
- Solve complex CX and business problems end-to-end – structure ambiguous questions, develop hypotheses, identify relevant data, select appropriate analytical methods, interpret results, and recommend actions.
- Own and deliver CX analytics across servicing channels
- Develop executive-ready insight packages and narratives to support decision-making
- Drive cross-channel customer journey analysis to identify friction points and improvement opportunities
- Apply sample vs population-based methodologies to ensure scalable and statistically sound insights
- Leverage NLP techniques to extract customer sentiment, themes, and unmet needs
- Integrate Gen AI / LLM-based workflows to enhance analytics efficiency and innovation
- Partner with senior stakeholders to shape analytics roadmaps and align with business priorities
- Bring in external best practices in CX and analytics to continuously elevate team output
- Ensure timely, accurate, and impactful delivery across all analytics initiatives
American Express Recruitment Program 2026 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
