Ericsson Internship Opportunity 2024:-

Ericsson is hiring candidates for the role of STUDENT Intern for the Gurgaon, Haryana, India locations. The complete details about Ericsson Internship Opportunity 2024 are as follows.


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  • Job Position: STUDENT Intern
  • Job Location: Gurgaon, Haryana, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 746064
  • Education Level: Graduation

Qualifications

  • Customer Problem Management.
  • Change and Improvement Management.
  • CS Portfolio competence.
  • Data Analysis.
  • Negotiation.
  • Customer Success.
  • Machine Learning.
  • Customer Relationship Building.
  • CSR Handling Process.
  • Knowledge transfer and re-use.
  • Trade Compliance.
  • Knowledge Sharing and Collaboration Skills.
  • Release and change management

Your Roles & Responsibilities:-

  • Own and manage Customer Service Requests, from contract validation to issue resolution.
  • Remain compliant with CS delivery norms and strategies, following the most recent agreed ways of working.
  • Investigate, analyse, report, and propose solutions for product security related matters as per contract.
  • Build and maintain strong customer relationships through direct communications and participation in OMNI chats.
  • Contribute to emergency situations, facilitating quick restoration of customer networks.
  • Plan and ensure contracted software implementation in customer networks for optimal performance.
  • Drive add-on-sales, assisting account teams to expand business with their customers.
  • Utilize and regularly update content from the Structured Knowledge Management Process, and actively suggest content improvement.

Skills Required

Ericsson Internship Opportunity 2024 Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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