Meesho Recruitment Program 2025 :-
Meesho is hiring candidates for the role of Customer Success Engineer – I for the Bangalore, Karnataka, India locations. The complete details about Meesho Recruitment Program 2025 are as follows.
| Company Name:- | Meesho |
| Required Education: | Bachelor’s degree in Computer Science, Engineering, or a related field |
| Required Skills: | Proficiency in debugging and troubleshooting backend systems using languages like Python or Java Strong understanding of database systems (e.g., MySQL, NoSQL, PostgreSQL) Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and containerization tools (e.g., Docker, Kubernetes) |
| Job Category: | Customer Success – Tech |
Qualifications
What You Will Need:
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 1-2 years of experience in a technical support or product support role, preferably with exposure to Gen-AI or similar technologies
- Proficiency in debugging and troubleshooting backend systems using languages like Python or Java
- Strong understanding of database systems (e.g., MySQL, NoSQL, PostgreSQL)
- Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and containerization tools (e.g., Docker, Kubernetes)
- Excellent problem-solving skills with a methodical approach to resolving technical challenges
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
- Experience in creating automation scripts to streamline processes is a plus
- Prior experience with LLMs and Gen-AI models, along with knowledge of integrating and supporting these technologies, is preferred
Key Roles & Responsibilities:
As a Customer Success Engineer in our Gen-AI team, you will play a critical role in ensuring a seamless user experience by providing robust support for our cutting-edge Gen-AI platform. You will work closely with cross-functional teams to debug issues, manage incidents, and maintain platform stability, contributing to Meesho’s overall growth.
- Act as the first point of contact for support queries related to the Gen-AI platform
- Troubleshoot and debug technical issues effectively and identify RCA for those issues.
- Collaborate with engineers and data scientists to resolve complex issues and improve platform reliability
- Monitor platform performance and proactively identify potential issues
- Maintain and update documentation for support processes, troubleshooting steps, and best practices
- Contribute to technical discussions and support system enhancements through feedback and insights
- Automate recurring tasks to improve efficiency
- Provide clear and effective communication to stakeholders, translating technical findings into understandable insights
Skills Required
If you enjoy working in a dynamic environment and want to be a key player in delivering a great user experience through robust support systems, we’d love to hear from you!
If you’re passionate about solving complex problems, thrive in a collaborative environment, and enjoy being the bridge between technology and end-users, this role might be the perfect fit for you! We’re looking for a proactive problem solver who can handle support queries efficiently and contribute to the success of our platform.
Meesho Recruitment Program 2025 Application Process:-
Apply In Below Link
