Razorpay Recruitment Drive 2024 | Hiring Junior Analyst – Customer Success

Razorpay Recruitment Drive 2024 :-

Razorpay is hiring candidates for the role of Junior Analyst – Customer Success for the Bangalore, Karnataka. India locations. The complete details about Razorpay Recruitment Drive 2024 are as follows.

Company Name:-Razorpay
Required Education:Bachelor’s Degree
Required Experience:Fresher / Experienced
Required Skills:Excellent communication and interpersonal skills
Monitoring Transactions and ensuring compliance
Salary Range:8 LPA – 12 LPA
Job Type:Full-Time
Employment type:On-Site

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  • Job Position: Junior Analyst - Customer Success
  • Job Location: Bengaluru, Karnataka, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation

Qualifications

  • Minimum qualification – Bachelor’s Degree
  • Min 1- 2 years of experience.
  • Should be willing to work in rotational shifts b/t 9am to 9pm
  • Experience in monitoring transactions and ensuring compliance with relevant regulations.
  • Strong proficiency in handling both email and voice processes.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Attention to detail and ability to analyze information accurately.
  • Strong problem-solving and decision-making skills.
  • Ability to work collaboratively in a team environment.
  • Knowledge of industry trends and best practices in fintech or banking.
Roles & Responsibilities (What you will do):

As a junior analyst we are seeking a dynamic and enthusiastic individual to join our Customer Success team as a junior analyst. The successful candidate will play a crucial role in ensuring our customers have a positive experience with our products and services.

This entry-level position offers an excellent opportunity for professional growth and development within the field of customer success.

  • Resolve Merchant tickets over Freshdesk and call the merchant.
  • Quick turnaround time to answer Merchant queries and maintain the right categorisation of tickets
  • Identify and assess Merchant needs to achieve customer satisfaction and deliver quality responses.
  • Follow communication procedures and guidelines
  • Go the extra mile to engage customers and keep them happy
  • Collect and pass feedback to the respective stakeholders bring in impactful solutions
  • You will be able to interact with some of the largest new age businesses in the country.

Skills Required

Razorpay Recruitment Drive 2024 Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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