Sagility Walk-In Drive 2024 | Hiring Freshers / Experienced | 3.25 Lacs P.A.

Qualifications

• Pursuing Graduation or Graduation Backlog holders are not eligible
• Must have completed 10+2/Intermediate schooling from an English medium school. (pass out year Only 2019 to 2022)
• Candidates should not be pursuing any higher education.
• Freshers or with a maximum of 1 year of experience in a BPO are eligible.
• Graduation dropout can also apply.

Skills Required:

• Excellent Communication
• Candidate should be willing to work in US shift.

Job Description & Responsibilities:-

Sagility is hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.

• Process claims according to established guidelines and procedures.
• Maintain customer satisfaction ratings by adhering to client SLAs.
• Utilize company policies to resolve customer issues efficiently
• Input and update customer records in the company platform.
• Ensure quick and accurate decision-making to resolve customer queries.

Shifts: Candidate should be flexible with any given shifts.

Working Days: Five days working (Saturday & Sunday fixed week off)

Transportation: Two Way Cab provided