Technical Support Job Openings At NetApp :-
NetApp is hiring candidates for the role of Technical Support Engineer for the Bengaluru, Karnataka, India locations. The complete details about Technical Support Job Openings At NetApp are as follows.
| Company Name:- | NetApp |
| Required Education: | Graduation |
| Required Skills: | Working Knowledge on Unix Hands on any Enterprise Storage & S3 cloud storage concepts Knowledge on block storage systems |
| Job Category: | Customer Support |
| Job ID: | 129839-en_US |
Qualifications
- 2+ years of experience in a technical support environment
- Technical degree or relevant experience
Desired Skills:
- Working Knowledge on Unix
- Good to have knowledge of NetApp Product portfolio and working knowledge
- Hands on any Enterprise Storage
- Knowledge on block storage systems
- Knowledge on S3 cloud storage concepts
- Skill Tags: E-series, S3, Linux, Unix, Switches, Routers, Storage, Netapp, EMC, Technical Support, TSE, Cloud, AWS, Azure, AWS.
Job Requirements:
- Excellent troubleshooting skills, and passion for problem solving and investigation
- Understanding of Storage Hardware Architecture (Partitioning / RAID)
- Excellent knowledge of Operating Systems including (Windows 2012, 2008, Linux)
- Strong troubleshooting experience with Ethernet, TCP/IP routing,Multipathing, FC/FCOE and iSCSI protocols.
- Working knowledge of FC and IP switches (CISCO / Brocade)
- Should be able to identify and troubleshooting Storage/Host connectivity issues
- The ability to diagnose complex problems and deliver analyses of root causes across a stack of complex applications, OS, Network switching and storage elements.
- Working knowledge of popular hypervisors such as Vmware and Hyper-V
- Candidate having experience in sizing, performance analysis, and troubleshooting of data storage systems, host appliance experience is a plus.
Job Summary:
- At NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems with respect to NetApp Storage.
- Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
- If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. simply, we’d like to meet you.
Skills Required
Primary Job Functions:
- Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios.
- Provide troubleshooting and technical support via phone, Web based tools and email.
- During problem escalations, act as a liaison between customers and Engineering support.
- Collaborate with other teams and experts whenever required to solve complex technical issues.
- Continuously develop skills leveraging several learning tools available at NetApp Inc.
- Be flexible in working in shifts (4AM IST to 6PM IST).
Technical Support Job Openings At NetApp Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
