ZS is Hiring Technical Support Associate 2025

ZS is Hiring Technical Support Associate 2025:-

ZS is hiring candidates for the role of ”Technical Support Associate” in the Pune location of India. The complete details about Technical Support Associate Job Openings In ZS are given below.

Company :-	ZS
Job Role :-	Technical Support Associate
Location :-	Pune
Category :-	Enterprise
Last Date to Apply :–	ASAP

Qualifications:-

BS/BE with record of high academic achievement.

Required Skill Set:-

A+ certification or Microsoft Certified Systems Administrator
Eagerness to contribute in a team-oriented environment
Ability to work methodically and analytically in a quantitative problem-solving environment.
Excellent leadership, communication, and organizational skills
Strong customer service skills

Responsibilities:-

Provide support for Laptops, printers, and basic MS teams phone support.
Installing and configuring computer hardware operating systems and applications. Win 11, Macbook, Office 365, Outlook, DLP, backup tools.
Technical Support tools / OS Imaging: VNC, VPN / SCCM
Handling MS team’s telephony related issues
Troubleshooting domain connectivity and outlook related issues
MacBook configuration, support.
Support for mobile devices – android and iOS, proficiency in MDM tool
Installing and support for printers, VC equipment’s, zoom equipment’s, board room setup.
Web conferencing applications support – zoom, skype, WebEx, MS Teams
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Level 1 troubleshooting for LAN, wireless connectivity.
Supporting the roll-out of new applications and software’s.
Setting up new user accounts and profiles and dealing with password issues.
Handling File server and file share access and related issues.
Troubleshooting ZS Application related issues.
Provide support for data center maintenance activity.
Monitoring email alerts and work with other teams to solve the problems.
Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
Maintaining and reviewing documentation including records of purchase items, costs, deliveries, and IT equipment’s inventories.
Rapidly establishing a good working relationship with users, vendors, and other professionals.
Flexible with work timings and shifts.
Travel as needed by projects.

Company Benefits:-

Offers a comprehensive total rewards package, including health and well-being, financial planning, annual leave, personal growth, and professional development.
Provides robust skills development programs, multiple career progression options, and internal mobility paths.
Promotes a collaborative culture that empowers individuals to thrive both independently and as global team members.
Supports a flexible and connected way of working, combining work-from-home and on-site presence at clients or ZS offices for most of the week.
Encourages both planned and spontaneous face-to-face connections to nurture culture and innovation.