BT Group is Hiring Billing Operations Associate 2025 | Gurugram - Apply Now!

BT Group is Hiring Billing Operations Associate 2025:-

BT Group is hiring candidates for the role of “Bill to Cash Operations Associate“ in the Gurugram location of India. The complete details about Bill to Cash Operations Associate Job Openings In BT Group are given below.

Company :-	BT Group
Job Role :-	Bill to Cash Operations Associate
Function :–	Business Services & Operations
Unit :–	Finance & Business Services
Location :-	Building No 14 Sector 24 & 25A, Gurugram, India
Salary :-	Competitive
Last Date to Apply :–	ASAP

Role Overview:-

Your role is key to the success of the business unit and an important part of the team. The position involves carrying out a range of operational processes, delivering against key measures that support business objectives, stakeholders, and most importantly, customers.
Daily, weekly, and monthly tasks must be performed to a high standard to ensure operational delivery against SLAs, while also providing regular input into key KPIs.
The role requires building on domain experience and offering strong support to team leaders and the GBS management community. Opportunities will be provided for both professional and personal development.

Experience & Qualifications:-

Commerce graduate or equivalent; prior experience in Accounts Payable (AP), Accounts Receivable (AR), or financial operations preferred.
Good written and verbal communication skills with professional etiquette for internal and external stakeholders.
Proficient in MS Office, especially Excel and Outlook.
Experience with SAP preferred.
Knowledge of UK banking and payment processing procedures.
Understanding of GDPR, Data Protection, and PCI Compliance.

Skills Required:-

Ability to work as part of a team in a fast-paced environment.
Strong cross-cultural awareness to communicate effectively with UK customers.
Self-management skills including attendance, break adherence, and meeting SLA targets.
PC literate with strong system navigation skills.
High attention to detail.
Good problem-solving and analytical skills.
Proficient in spoken and written English with strong communication skills.

Key Responsibilities:-

Working on cash applications, a part of the accounts receivable process that applies incoming payments to the correct customer accounts and receivable invoices.
Also at the same time, analyse the process, identify the process gaps and try streamlining it. Support and participate in process improvement opportunities.
To complete/participate in ad-hoc projects to drive efficiencies and improvements in the process
Performing a range of operational processes delivering against key measures that support our business objectives, our stakeholders and most importantly our customers.
Executing daily, weekly and monthly tasks to ensure operational delivery.
Responsible for workflow activities from internal/external customers and manage enquiries to completion.
When dealing with customers (internal or external) aspire to deliver an excellent customer experience adhering to data protection and other relevant regulatory standards.
Supporting team leaders and GBS management with your domain expertise offering advice and guidance where appropriate.
Understand and follow relevant and appropriate legal, regulatory and compliance guidance including audit documentation, seeking support if needed
Adhere to relevant shift patterns and break schedules.
Take responsibility for personal development and drive own performance