DevOps Engineering Job Openings At Thomson Reuters – WFH (Hybrid)

Qualifications

You’re a fit for the role of DevOps  Engineer if you:

• Bachelor’s degree in computer science or related technical field.
• 2+ years of experience as a Cloud Engineer/SRE or similar role
• 2+ year of hands-on experience on Azure SQL, AKS clusters, Azure DevOps, Azure CLI, ADO Pipelines.
• Good Knowledge on Bicep Deployments and GitHub Actions
• Good Knowledge on Cloud Services and able to handle the Cloud Infrastructure.
• 2+ year of hands-on experience on DevOps technologies like Git, CI/CD, infrastructure automation, ADO Pipeline, containerization, and orchestration.
• Scripting knowledge like Shell script, PowerShell, bash, yaml and groovy
• Tools like GitHub actions, Kubernetes, Ansible, Docker, etc.
• Working experience on Clusters and High Availability solution
• Hands-on experience in Linux/Windows infrastructure & knowledge of networking
• Collaborate and communicate with other team members to decompose large tasks into small testable tasks.
• Experience with integrating into a team employing Agile and Scrum methodologies

About the Role & Responsibilities:

The DevOps Engineer provides application support for the delivery, support, and maintenance of production applications for applications under LSM scope. This includes mitigating customer impact of issues, taking action to resolve issues, and determining root cause to prevent future problems. This role also helps drive initiatives for reducing incident rates and provides input to the planning and direction for setting application standards.

In this opportunity as a DevOps Engineer, you will:

• Analyzes customer problems of high complexity, assesses scope of impact, identifies options for problem resolution and takes action to resolve issues according to defined service levels.
• Provides a high level of technical and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty.
• Innovates by suggesting technology and/or process improvements to reduce the volume of incidents and mean time to recover.
• Collaborates with business, third party vendors, developers, production support, and technical operations groups to determine appropriate software/hardware needed and to resolve any issues impacting the application processes.
• Mitigates customer impact of issues and defines, reviews, and executes workarounds.
• Conducts root cause analysis and correlation of other system and/or application problems of high complexity.
• Carries out unit testing and implements application changes developed or modified, ensuring application behavior meets the needs of the client and business.
• Communicates status of outstanding issues to customers and ensures ticketing system is always up-to-date with the most recent actions and status.
• Proactively monitors production environments and/or applications and conducts health assessments to identify areas for improvement.
• Develops, configures, or supports tools for system monitoring and/or troubleshooting.
• Provides input for technical plans and solutions.
• Provides advice or training to users about application functionality.
• Provides technical guidance to less experienced team members.
• Manages multiple and sometimes competing priorities.
• Performs actions aligned with defined standards and best practices.
• Performs occasional work outside standard business hours as part of an on-call rotation