Firstsource Data Analyst Job Openings 2026 – Apply Soon!

Qualifications

• 3–5 years of experience in analytics, business intelligence, consulting, or a related analytics role.
• Strong problem-solving ability – comfortable working with open-ended questions and ambiguous problem statements.
• Demonstrated experience with metric thinking: defining KPIs, understanding their limitations, and using them correctly.
• Advanced proficiency in SQL (must-have), with experience working on real-world, imperfect datasets
• Experience building dashboards and visualizations using Looker or a similar BI tool like PowerBI or Tableau (good to have)
• Strong communication and data storytelling skills, with the ability to explain insights, assumptions, and caveats clearly.
• Interest and comfort in stakeholder management, including working with senior leaders
• High level of attention to detail, including data validation, edge cases, and consistency across analyses
• Curiosity about how the business works and a mindset focused on decision impact, not just analysis completion.

Responsibilities

• Own end-to-end analyses, from problem framing to insight delivery and recommendations.
• Partner closely with commercial, operations, and leadership stakeholders to translate business questions into well-defined metrics and analytical approaches.
• Define, track, and evolve core performance metrics ensuring they are clearly understood and consistently measured.
• Build and maintain dashboards and recurring reporting that enable stakeholders to monitor performance and identify issues without constant analyst intervention.
• Go beyond reporting to diagnose drivers, identify trade-offs, and surface actionable insights.
• Communicate findings through clear narratives, visuals, and written summaries, tailored to both technical and non-technical audiences.
• Support planning, target-setting, and performance reviews with data-backed inputs.
• Maintain a high bar for data accuracy, logic, and attention to detail, ensuring trust in outputs.
• Continuously improve existing metrics, dashboards, and analyses as the business evolves.